Talk:Major Functions

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Revision as of 11:30, 13 October 2005 by Bill Taylor (Talk | contribs)

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There has been some discussion in email about how the function chart is broken out. Personally, it make perfect sense to me, which it should, since I wrote it. Each grouping represents a different amount of contact with the members and a set of similar duties with similar skills to be performed. But that is me speaking from a systems engineering background (with some other flavors thrown in). It isn't an organization chart, simply a way to show what things need to be done.

Apparently Conventions were invented and labled before that sort of function breakout was. And some folks can't look at functions without immediately thinking how the Departments should be set up. OK, assuming it is a more or less standardized way to breaking things up, then maybe the Major Functions page should look like the Departments page. That isn't the model I had in mind when I set it up this way, but if people can't get past one without the other, then maybe it should be done.

However three things are critical here.

  • First, the Major Functions page will also be on the front page for the forseable future, so it has to look good. It also has to bee a good guide to the content of the site.
  • Second, the way Departments is organized makes no sense to me (see, I'm like the naysayers, but from the other side) so I'm not the one to lay this out in the new way (or the one to try to explain it in the accompanying article(s)).
  • Third, this is going to break a lot of Categories. All the associated articles will have to be realigned to match the new places they end up in.

Volunteers? (that article needs work too, by the way)

--Bill Taylor 09:12, 13 Oct 2005 (PDT)

ps. for those that just have to know, Google "J1 J2 J3 J4 J5 J6 Operations Logistics Communications". The layout I gave here is about 1-2 generations old, but that search should give you the current way. Scan the results to get a flavor of how this is used. BT

realignment isn't too hard at this point and would be worth it

I understand your way of thinking, Bill, but part of the problem is that some of the functional terms, such as Operations, are already in common use as department titles. The most common use of the term in conrunning is going to want to prevail over your more general/categorical use, and we should let it I think (why seek out unnecessary wars?).

Another goal is for this site to appear to have valid information on it. If an experienced smof looks at your functional breakdown and suffers such dramatic cognitive dissonance that they don't think the site is constructed by knowledgable people, they'll go away and we'll lose them as participants and contributors.

If you want to discuss the philosophical functional breakdown of conrunning functions, you could do that in an introductory article, but some topics, like Programming and Registration, are such big topics that they will want to have their own categories. Not all categories have to be main headers on the front page, though, do they? Also, it seems to me that some terms you use on the main page just aren't used in fandom very often. "Marketing" for example, is used much less often than "publicity". Merketing seems more corporate, I guess. -and why do you have "Marketing" under Member Relations and "Press Relations" under Communications? Isn't Marketing more a form of communication/publicity than it is a service you do for your members? Of course, Press Releases, Advertising, and Flyers, go under both "Publicity" and "Publications." This is why many cons don't even have a separate person handling publicity and just put responsibility for that function under the Publications Head. Of course, those cons that don't have someone in charge of Press Relations often find themselves scrambling to find someone to escort the press around at the last minute...

I like the Communications header. I would keep the Operations Header but basically categorize Everything into Operations that you currently have under "Operations Support" Except for Hospitality, which should be its own Category -either that or put Hospitality under Member Relations. Featured Guests is really more of a Programming subtopic, plus all of the subtopics that are currently listed under Operations -As someone on Smofs commented, those are all Programming functions/subtopics. Masquerade should also definitely be a subheader under Programming - its absence from this front page is noticable and could piss of the costumer types. I'm not really sure where to put Dealers here. Maybe under Member Relations? They aren't an event so much as a resource. And a type of member.

There's going to be overlap. Many things you have under Member Services are usually handled by Ops. But you could always have more than one category for an article - one of the nice things about a wiki.

Hope that's helpful

-Netmouse 13:20, 13 Oct 2005 (EST)

Member Relations is organized around finding new members, keeping them happy while they are at the con, then getting them to come back. Secondarily about research and analysis to make the other three things work better. I didn't put it on the list, but feedback from the members would be going here, so the Con can figure out what to fix for the next time. Marketing is about figuring out who to talk to (who is the target audience?, where are my prospective members?) and what to say. Once you know that, you tell Publicity to say it (they figure out how - magazines, mailing lists, room parties, etc.). Marketing is doing the planning, Publicity is doing the execution. Turns out both jobs could be done by one person, or the same group of people.

I agree that Hospitality could go there too, but I was thinking it is more directly connected with supporting the main programs. Consuite could almost be a program in itself, at some Cons.